Last Updated: October 1, 2014

 

We take your privacy seriously and you should be sure that we’re looking after your information properly. Our privacy and security policy describes in detail how we collect, store and use information about you. In summary, the information you give us is used to make the App work for you, ensure your friends and family get notified about moments you share with them and to occasionally get in touch via email to let you know about new features or updates. We promise never to share your personal information, photos, videos or other content without your consent.

 

If you have any questions about our privacy and security policy, please don’t hesitate to contact us.

 

1. INFORMATION COLLECTED

We may collect and process the following information about you:

(a) Personal information when you register with us via our website (“Site”) or application (“App”) and when you use any of our products or services. Personal information is any information about you that is personally identifiable, such as your name, address, email address or phone number, login credentials to your social network accounts (if you choose to connect those accounts with your Arkiver account), and any other information that is not otherwise publicly available. Personal information also includes email addresses of friends and family who you share your collections and moments with.

(b) Information you provide to us when you contact us by telephone or in writing.

(c) Information relating to your devices, including your browser type, device model, operating system, unique device identifier, IP address, mobile phone number, mobile network carrier, location, and your event activity on Arkiver.

(d) If you pay for products or services, we will require your credit card information and billing address and may require your shipping address.

 

2. COOKIES AND SIMILAR TECHNOLOGIES 

We use cookies and other similar technologies to collect visitor information. Cookies are small files stored by your browser that allow it to recognize you as a user and store your preferred settings. We use cookies to personalize your return visits and save you time, for example in the login process. You may adjust your browser setting to refuse cookies but if you do, you may not be able to access parts of our Site and/or App.

 

3. USE OF INFORMATION

We use your information for the following purposes:

(a) Provide services or products you request.

(b) Process and complete any transactions.

(c) Monitor and analyze usage and trends, and personalize the Site and App and increase their functionality and user friendliness.

(d) Respond to your emails, submissions, questions, comments, requests, and complaints and provide customer service; notify you about changes to our services.

(e) Allow you to add your location to your posts.

(f) Send you confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of, and our administration and operation of, our services.

(g) Connect with your friends (when instructed by you).

(h) Let your friends know about moments and collections you have shared with them.

(i) Ensure that content from our App is presented in the most effective manner for you and your device.

(j) Any other purpose for which the information was collected.

 

We use third party information you provide to us solely to provide services you specifically request. For example, to share your moments electronically, you can send an email invitation to your selected recipients that contains a link allowing them to view or save your moments. If you use one of our referral programs to refer your friends and family, we will use their email addresses to send your invitation.

 

4. INFORMATION SHARING WITH THIRD PARTIES 

We will not share your data with third parties for marketing purposes unless we have procured your express consent to do so. We may, however, share personal information internally and:

(a) With service providers who require access to your personal information only to perform services in connection with the operation of our site and are obligated not to disclose it or use it for any other purposes.

(b) With your connected users on the App according to the preferences set in your account.

(c) With certain social networking services, if you allow such sharing through our services.

 

We may also be required to share your personal information:

(a) If we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants or court orders;

(b) If we need to establish or exercise our legal rights or defend against legal claims.

(c) If we believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use or as otherwise required by law.

 

 

5. ACCESS TO YOUR ACCOUNT INFORMATION AND PREFERENCES 

You have the right and ability to edit your account information on our Sites and Apps at any time. If you do not wish to receive communications from us, please select the opt-out option in our emails, or amend your preferences in your account settings. We do reserve the right to send you certain communications relating to the services we provide, such as service announcements and administrative messages.

 

6. CONFIDENTIALITY AND SECURITY 

We use physical, electronic and procedural safeguards to protect the security and confidentiality of the information we have collected, and to prevent unauthorized access to or disclosure of your information.  

 

7. THIRD PARTY SITES 

Our Sites and Apps may contain links to other sites for news and other information. Our Privacy Policy only applies to our Sites and Apps, and we are not responsible for the privacy practices or the content of other sites which are linked to or integrated with our Sites and Apps. You should check the privacy policies of those sites before providing your personal information to them. See our Terms of Use for additional information.

 

8. CLASS ACTION WAIVER 

ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL LEGAL ACTION. YOUR ACCESS AND CONTINUED USE OF ANY OF OUR SITES AND APPS SIGNIFIES YOUR EXPLICIT CONSENT TO THIS WAIVER.

 

9. QUESTIONS AND SUGGESTIONS 

If you have questions about this Privacy Policy, you can contact us through our Contact Us page.

 

10. UPDATES TO PRIVACY POLICY 

We may modify this Privacy Policy from time to time by posting updates on this page. Please check back periodically to view any updates.